Privacy Policy

Introduction

This Privacy Policy explains how UT Tea collects, uses, and safeguards the information you provide when visiting or using our website. We value your privacy and are fully committed to protecting it under this policy.

How We Collect Information

  • Registration Form
    When you register on our website, we may collect personal details such as your name, email address, shipping address, and phone number.
  • Device Information
    We automatically collect data about how you access and use our site, including referral sources, browsing activity (URL information), and cookies.
  • Order Information
    When you place an order, we may collect your name, email address, shipping address, phone number, and financial details (credit card number, expiration date, billing address).
    This information is used to process payments, fulfill orders, and contact you if there are any issues.

How We Use Your Information

We may use your personal data for:

  • Personalizing your experience and responding to your specific needs
  • Improving our website and customer services
  • Processing transactions and sending order updates
  • Resolving disputes, collecting payments, and troubleshooting issues
  • Providing you with information or promotional updates about our products and services

Our Privacy Commitment

  • Your information will never be sold, exchanged, or transferred to another company without your consent.
  • Unless required by law, we will not share your information with third parties.
  • All personal data is securely stored and processed in UT Tea’s security system in compliance with Vietnamese regulations.
  • We may disclose information only when legally required or to protect our legal rights.
  • If you believe your information has been compromised, please contact us immediately. If the issue arises from our side, you will be protected under the Vietnamese Cyber-Security Agency.

Your Choice

Our business is built on mutual trust and legal assurance. UT Tea’s ultimate goal is customer satisfaction and long-term partnership.

Let UT Tea accompany you on the journey to success!